Director of Operations
Joell Ackerman is the Director of Operations of the AOC Emergency Shelter and manages and oversees the safety and security of all of Heading Home. Joell came to the non-profit world after six years in the United States Navy followed by more than a decade in corporate America. She has a passion for non-profit work and in previous positions has focused on the ever present hunger issues in our local community.
Joell has a BA in Political Science and is a self-professed political systems geek. She especially enjoys the connection that non-profits have in local, regional and state government. She volunteers as a Civitan, as well as volunteering with Albuquerque LGBTQ youth. Joell is an avid reader and science fiction enthusiast, her most revered author being local legend, George R. R. Martin, who she hopes to “accidentally” bump into someday in Santa Fe.