Core Values

Hover over each of our values to learn more

Justice

We promote justice tempered with compassion, and always seek to err on the side of graciousness.

Justice

Justice for Heading Home includes both the legal and social meaning of the term.

We aim for consistent application of policies and practices, avoiding preferential treatment.

We strive for clear guidelines and not a comprehensive list of rules for every possible situation.

De-escalation will be the primary means to conflict resolution whenever possible.

Equity

We prioritize resources to match needs.

Equity

We are committed to a world in which everyone who needs and wants housing, has access to appropriate, safe and affordable housing.

We are committed to a Housing First model.

Equality

We believe everyone should have access to housing.

Equality

We are committed to treating all people in a fair and just manner, depending upon their circumstances.

Safety

We provide non-threatening, safe spaces for everyone we serve.

Safety

We are invested in creating empowering and safe environments together.

Harassment, threats and violence of any kind will not be tolerated.

Behavior destructive to the community will not be tolerated.

Trust

We act in ways that establish credibility and mutual trust.

Trust

We are committed to creating environments that nurture trust.

Heading Home seeks to educate and establish trust between people.  Examples include:

  • People we serve – Staff
  • People we serve – Community
  • Organization – Community

Empowerment

We expand choices, remove barriers to access, and educate and inform, so that housing is appropriate, safe, affordable and accessible in the eyes of those we serve.

Empowerment

We will help to remove barriers that limit choices of housing options.

We are committed to empowering those we serve by:

  • educating and informing them of best options for housing stability and how to achieve it, and working with them in taking actions to utilize these strategies;
  • supporting systemic changes that enable access to affordable housing; and
  • advocating with them about housing issues in the community.

Respect

We recognize and respect the unique needs and circumstances of the people that we serve.

Respect

We are committed to a Harm Reduction model.

We are committed to a nonjudgmental attitude.  Focus is on current behavior, not character or past.

We believe language is impactful and are sensitive to how people identify themselves.  We strive to use language aligned with respect.  Examples include use of such identifiers as:

  • “guests”;
  • “neighbors”; and
  • “people experiencing homelessness”.

Justice

Justice for Heading Home includes both the legal and social meaning of the term.

We aim for consistent application of policies and practices, avoiding preferential treatment.

We strive for clear guidelines and not a comprehensive list of rules for every possible situation.

De-escalation will be the primary means to conflict resolution whenever possible.

Equity

We are committed to a world in which everyone who needs and wants housing, has access to appropriate, safe and affordable housing.

We are committed to a Housing First model.

Equality

We are committed to treating all people in a fair and just manner, depending upon their circumstances.

Safety

We are invested in creating empowering and safe environments together.

Harassment, threats and violence of any kind will not be tolerated.

Behavior destructive to the community will not be tolerated.

Trust

We are committed to creating environments that nurture trust.

Heading Home seeks to educate and establish trust between people.  Examples include:

  • People we serve – Staff
  • People we serve – Community
  • Organization – Community

Empowerment

We will help to remove barriers that limit choices of housing options.

We are committed to empowering those we serve by:

  • educating and informing them of best options for housing stability and how to achieve it, and working with them in taking actions to utilize these strategies;
  • supporting systemic changes that enable access to affordable housing; and
  • advocating with them about housing issues in the community.

Respect

We are committed to a Harm Reduction model.

We are committed to a nonjudgmental attitude.  Focus is on current behavior, not character or past.

We believe language is impactful and are sensitive to how people identify themselves.  We strive to use language aligned with respect.  Examples include use of such identifiers as:

  • “guests”;
  • “neighbors”; and
  • “people experiencing homelessness”.

Click here to read more thoughts about “Respect” from Heading Home’s CEO, Dennis R. Plummer

Newsletter

To stay up-to-date on the progress of our mission, ways to get involved and issues relating to homelessness, please sign up below for our monthly e-newsletter. With your support we are making homelessness rare, short-lived and non-recurring in our community!