Justice for Heading Home includes both the legal and social meaning of the term.

We aim for consistent application of policies and practices, avoiding preferential treatment.

We strive for clear guidelines and not a comprehensive list of rules for every possible situation.

De-escalation will be the primary means to conflict resolution whenever possible.

We are committed to a world in which everyone who needs and wants housing, has access to appropriate, safe and affordable housing.

We are committed to a Housing First model.

We are committed to treating all people in a fair and just manner, depending upon their circumstances.

We are invested in creating empowering and safe environments together.

Harassment, threats and violence of any kind will not be tolerated.

Behavior destructive to the community will not be tolerated.

We are committed to creating environments that nurture trust.

Heading Home seeks to educate and establish trust between people.  Examples include:

• People we serve – Staff
• People we serve – Community
• Organization – Community

We will help to remove barriers that limit choices of housing options.

We are committed to empowering those we serve by:

• educating and informing them of best options for housing stability and how to achieve it, and working with them in taking actions to utilize these strategies;
• supporting systemic changes that enable access to affordable housing; and
• advocating with them about housing issues in the community.

We are committed to a Harm Reduction model.

We are committed to a nonjudgmental attitude.  Focus is on current behavior, not character or past.

We believe language is impactful and are sensitive to how people identify themselves.  We strive to use language aligned with respect.  Examples include use of such identifiers as:

• “guests”;
• “neighbors”; and
• “people experiencing homelessness”.