The ABQSC program provides intensive navigation and wrap-around supportive services to the top 30 highest utilizers of emergency services in the Albuquerque area. The supportive services, which are all aimed towards a successful housing outcome, are provided by an ABQSC team comprised of two street navigators, a clinical outreach director, Albuquerque police officers and the ABQSC program director. The team provides:

• Intensive navigation through services and housing
• Individually identified services
• SSI/SSDI Outreach, Access and Recovery

The program provides permanent supportive housing in scattered site apartment units across the city. Housing subsidies are provided with partner agencies and entities including:

• Albuquerque Health Care for the Homeless
• Bernalillo County
• HopeWorks
• New Mexico Coalition to End Homelessness
• New Mexico Supportive Housing Coalition
• Therapeutic Living Services

Placements may include:

• Assisted Living: facilities designed for people who need help with complex Active Daily Living Skills.
• Group Homes: usually single-family dwellings which have been converted into group residences, for example, elderly or disabled residents.
• Skilled Nursing Facilities: licensed medical treatment facilities.

In addition to the top 30 highest utilizers mentioned above, clients may be referred to ABQSC through sources listed below. They will receive similar direct support, and may be helped to access additional housing options.

The ABQSC program director is the primary point of contact for referring entities. Referred clients are placed onto the ABQSC Interest List, pending further triage and evaluation to determine priority.

External Referring Agencies accepted are:

• Albuquerque Fire Rescue (AFR)
• Albuquerque Police Department (APD)
• City of Albuquerque (CABQ)
• Crisis Intervention Team (CIT)
• Emergency Medical Services (EMS)
• Hospitals (through selected authorized staff)

The program is voluntary. Housing is only possible for clients who are not required by law to attend a long-term residential program, or who are awaiting a Department of Corrections sentencing.

Appropriate Clients include persons:

• With mental illness
• Who are homeless
• With an income less than 30% of area median income

And with one of the following qualifiers:

• Is a high utilizer of first response services
• Is someone with high medical or psychiatric acuity who has not accessed services
• Has a criminal history, a substance addiction and/or a traumatic brain injury

You can download a detailed 2020 report that describes ABQ StreetConnect’s work and outcomes.

Click to download report.

 

You can download the brief for the 2020 ABQ StreetConnect report.

Click to download report brief.

 

You can download a detailed 2019 report that describes ABQ StreetConnect’s work and initial outcomes.

Click to download report.